Privacy Policy

Download a copy of our Privacy Policy by clicking the button below any issues viewing it please contact us.

We also have a cookie policy relating to this website which can be found here

Privacy Policy

Version 1 effective from 29th April 2026

NSMNET LTD is a registered company in England and Wales

Under company number: 17123003,

Registered address: 10 Dickens Place, Shrewsbury, SY3 8ZB.

As the controller of your data, NSMNET LTD comply with the EU General Data Protection Regulations (GDPR) and is registered with the Information Commissioners Office (ICO).

We are committed to protecting and respecting your privacy and any data you share with us.

To use any of our or our trusted partners services you must be over the age of 18 and agree to this policy and our terms and conditions.

This Policy applies to NSMNET LTD and the following trading names we operate:

- NSMnet (nsmnet.uk, nsmnet.co.uk)

- FTTPPRO (fttppro.co.uk)

- ShropshireFullFibre (shropshirefullfibre.co.uk)

- NSMMedia (nsmmedia.co.uk)

Definitions

a. “NSMNET”, “we”, “us” , “our” or “ourselves” are references to NSMNET Ltd

b. “you” , “yourself” and “your” are references to anyone using our website’s and or services.

c. “Partner”, “Trusted Partner” refers to our trusted broadband service provider.

d. “third party” or “3rd party” refers to any 3rd party organisation that we work with.

1. Information We Collect

We collect information to provide and improve our services. This may include:

Information you provide to us

  • Name

  • Email address

  • Phone number

  • Company name

  • Message details submitted through contact forms

Information collected automatically

When you browse our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Cookies and similar tracking technologies (see Cookie Policy)

2. How We Use Your Information

We use the collected information to:

  • Respond to your inquiries and provide customer support

  • Send relevant updates, service information, or follow-ups (with your consent)

  • Improve website performance and user experience

  • Analyze website traffic and usage patterns

  • Maintain website security and prevent misuse

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information only in the following cases:

  • Service providers: trusted partners who help us operate the website (e.g., hosting or analytics).

  • Legal obligations: when required to comply with the law, regulations, or valid requests from authorities.

All partners who process data on our behalf follow strict confidentiality and security requirements.

4. Data Security

We take appropriate technical and organizational measures to protect your information from:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

However, no method of data transmission or storage can be guaranteed 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Restrict or object to certain types of processing

To exercise your rights, contact us at: contact@nexora.com

6. Data Retention

We keep your personal information only as long as necessary for:

  • Providing services

  • Legal or security obligations

  • Internal business purposes

When data is no longer needed, it is securely deleted.

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices and encourage you to review their policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last updated” date.

9. Contact Us

If you have questions about this Privacy Policy, you can reach us at:

📧 contact@nexora.com
📍 Nexora, Digital Solutions Hub

Get in touch

© 2026 NSMNET LTD, Company No: 17123003